We understand these are challenging times, and the way we work has changed almost overnight. We are here to help you and your team remain connected and productive with practical applications you can utilize today, starting now.

If your team needs instant access to documents and files

Whether your team is back onsite, working remotely, or a combination of both, you need to ensure your business can keep moving. Mail needs to be received, contracts need to be signed, documents need review, and payments need to be processed. By centralizing and digitizing documents and data with DocuWare, your employees can access secured documents from anywhere and your business can continue to support your customers.

With this cloud-based content management, your employees are connected to the business-critical data and information wherever they are; enabling a consistent document management infrastructure. The ability to instantly access and retrieve documents and files from a central repository enables productivity, collaboration, and transparency. Your employees are connected to your business and processes from any device, anywhere, and any time. 

If your remote workers need to print and retrieve documents on-demand

With Follow-You Printing, users can print and retrieve documents on-demand at any enabled device. Mobile workers can send jobs from their mobile devices for even more flexibility. Giving workers the ability to pick up their job at any printer, for up to 72 hours, has multiple benefits:

  • Increase efficiency by enabling pick up at the time and location that is convenient for remote workers
  • Reduce waste caused by unwanted or premature print output
  • Minimize potential security risks associated with forgotten or abandoned documents

If you're due for new equipment and concerned about tying up funds

We can help you take advantage of a program being offered with a 90-day deferred payment option on a new lease. Contact us for help. 

If you need COVID-19 signage to comply with new workplace regulations

We've created a printable set of Safety Signs for use in your office - just download, print and hang. (If your Safety Plan requires additional signage, we're happy to help with that as well - email eliguori@ebp-inc.com with custom requests.)

If you need medical masks or face shields

Our resourceful friends at Ithaca College are doing their part to create medical masks and face shields at minimal cost. This week, they invited us to help assemble a few batches. We applaud them for adapting to the COVID-19 crisis by using the Colex Cutter we sold them to provide this necessary service to the community and to keep their team employed.  If you have a need for PPE, please contact Paul Liguori.

If you're back in the office and your MFP or printer has been idle for an extended period of time

Here's how to properly restart your equipment to ensure that it operates to its full potential. Watch the video or follow the instructions here

Helpful tools you may already have 

Today and every day, we at EBP are truly are committed to doing everything we can to support your business. Please let us know how we can help. 

Why EBP?

At EBP, it’s our mission to help you print outside the box. Beyond copiers and printers, we provide the customized solutions, services, software and workflow that streamline your company’s processes to help you work smarter, not harder.

As your dedicated, full-service partner, our entire team is committed to exceeding your expectations on every level. We are family-owned, driven by family values and proud to be part of the Ricoh USA family group, recognized industry-wide for our organization's excellence in service year after year. Simply put, we’re here to help - every day and in any way that we can. 

Learn more about our NPS score


Top 10
World Class 2019
World Class 2020

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Four Locations To Serve You

Latham (Albany, NY)
4 Airport Park Blvd. P.O. Box 926
Latham, NY 12110
Liverpool (Syracuse, NY)
4709 Crossroads Park Drive Suite 108
Liverpool, NY 13088
Rochester, NY
302 N. Goodman Street Suite E201
Rochester, NY 14607
Vestal (Binghamton, NY)
1901 Vestal Parkway Unit 1 South West
Vestal, NY 13850