Keep Your Printers in Good Working Order

Ideally, your Laser Printers, Copiers and other equipment would never have any problems. Of course, that’s not how things work. And when your equipment stops working, EBP’s Onsite Support can get them back up and running.

What EBP’s Onsite Support Gives Your Business

When you choose EBP’s Onsite Support, the benefits of years of training and experience become yours. We can guarantee:

Fast Response to Service Calls

Your business can’t afford to spend hours or days having equipment down. EBP knows that, and that’s why we make fast response times a high priority. When you put in a service call, one of our tech experts will head out to your location and get to work as quickly as possible.

Thorough Resolution of Your Equipment Issues

Our techs have spent years learning about and repairing a wide range of printers and copiers. We make sure that they keep their knowledge up-to-date and have everything they’ll need in the field. This combination of know-how and resources ensures that your problems will get fixed the first time.

Minimal Interruptions to Your Productivity

When your equipment functions properly, you can get more work done. That’s the most important benefit of EBP’s Onsite Support: It lets you stay focused on taking care of business. This gives you the opportunity to increase your profitability too.

More on Fleet Management

EBP’s Fleet Management services can improve your productivity in other ways:

To discuss how any of our services can benefit your business, contact us by filling out the form below.

Why EBP?

At EBP, it’s our mission to help you print outside the box. Beyond copiers and printers, we provide the customized solutions, services, software and workflow that streamline your company’s processes to help you work smarter, not harder.

As your dedicated, full-service partner, our entire team is committed to exceeding your expectations on every level. We are family-owned, driven by family values and proud to be part of the Ricoh USA family group, recognized industry-wide for our organization's excellence in service year after year. Simply put, we’re here to help - every day and in any way that we can. 

Learn more about our NPS score


Top 10
World Class 2019
World Class 2020

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Four Locations To Serve You

Latham (Albany, NY)
4 Airport Park Blvd. P.O. Box 926
Latham, NY 12110
Liverpool (Syracuse, NY)
4709 Crossroads Park Drive Suite 108
Liverpool, NY 13088
Rochester, NY
302 N. Goodman Street Suite E201
Rochester, NY 14607
Vestal (Binghamton, NY)
1901 Vestal Parkway Unit 1 South West
Vestal, NY 13850