Whether you have a large or small fleet of copiers, faxes and/or printers, EBP can help manage all aspects of maintaining this investment. Our experienced team will tie world class service together with people, hardware and software to help reduce costs and increase your organization’s productivity. To discuss how any of our systems, solutions and services can benefit you, contact us using the form below.

Fleet Assessment

Fleet Assessment

With EBP’s Fleet Assessment, you can see exactly how printers are used in your company and how much that usage costs you. We’ll also help you spot security vulnerabilities and give you recommendations for improvement.
Large Deployments

Large Deployments

EBP has extensive experience dealing with large printer fleets. We’ve worked with clients with hundreds of devices spread out across numerous locations. Learn more about our ability to handle large deployments here.
Remote Monitoring

Remote Monitoring

EBP’s team can keep watch over activity on your systems so you can concentrate on business. We can give you information on: who uses your printers and what they print, potentially inappropriate usage, problems involving document security, low supply levels that require attention and more.
Onsite Support

Onsite Support

When your equipment breaks down, you can’t waste time getting them fixed. EBP’s Onsite Support service gets to the root of the problem quickly, effectively and on the first call.
Continuous Optimization


EBP’s decades of doing business has taught us the importance of thinking and planning ahead. That’s why we don’t just concentrate on meeting the current needs of your business; we work hard to help you improve your operations on an ongoing basis.
And more

And more

Why EBP?

At EBP, it’s our mission to help you print outside the box. Beyond copiers and printers, we provide the customized solutions, services, software and workflow that streamline your company’s processes to help you work smarter, not harder.

As your dedicated, full-service partner, our entire team is committed to exceeding your expectations on every level. We are family-owned, driven by family values and proud to be part of the Ricoh USA family group, recognized industry-wide for our organization's excellence in service year after year. Simply put, we’re here to help - every day and in any way that we can. 

Learn more about our NPS score


Top 10
World Class 2019
World Class 2020

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Four Locations To Serve You

Latham (Albany, NY)
4 Airport Park Blvd. P.O. Box 926
Latham, NY 12110
Liverpool (Syracuse, NY)
4709 Crossroads Park Drive Suite 108
Liverpool, NY 13088
Rochester, NY
302 N. Goodman Street Suite E201
Rochester, NY 14607
Vestal (Binghamton, NY)
1901 Vestal Parkway Unit 1 South West
Vestal, NY 13850