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Document management is a powerful solution with all kinds of benefits--but only if people actually use it. Here's how to boost user adoption and ensure you get the most out of your document management investment.

Why Does User Adoption Matter?

Some companies think it's enough to choose document management software and call it a day. Unfortunately, that's not the case. Like any other kind of software or business tool, document management requires people to do its job properly--and, more often than not, the reverse is also true.

That's why user adoption matters so much: It benefits both your teams and the solution itself. Employees get to enjoy better efficiency, simplified workflows, and smoother communication, while your company sees higher returns on its software investment. Plus, as people get more comfortable with document management, they'll see even more benefits--which also drives user adoption.

Of course, that's all easier said than done.

Making Document Management Make Sense

The good news is that there are plenty of tips and solutions to improve user adoption for document management solutions. Here are just a few ideas:

#1: Create Your Team

Document management can't do its job alone. Create a team to test and advocate for the software--and don't forget to identify a project manager who can lead the charge.

#2: Get Everyone Involved

As you test your document management software and plan out possible workflows, get your whole team involved in this brainstorming process. If they have a hand in creating their own solutions, they're much more likely to use those solutions later on.

#3: Make Communication Consistent

Even if your whole team is involved in implementing document management solutions, it's wise to communicate all new expectations and workflow structures across your company. That way, everyone is on the same page from the very beginning.

In conclusion, document management can only provide its true value if your employees utilize it. That's why user adoption is almost as important as the software itself.

Contact us today for help getting the most out of your document management investment!

Why EBP?

At EBP, it’s our mission to help you print outside the box. Beyond copiers and printers, we provide the customized solutions, services, software and workflow that streamline your company’s processes to help you work smarter, not harder.

As your dedicated, full-service partner, our entire team is committed to exceeding your expectations on every level. We are family-owned, driven by family values and proud to be part of the Ricoh USA family group, recognized industry-wide for our organization's excellence in service year after year. Simply put, we’re here to help - every day and in any way that we can. 

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