busy collaborative office workers

Managing dozens of printers across multiple offices can feel like a full-time job. To see how printer fleet management changes that, let’s follow a typical workday at “Evergreen Design Group,” a fictional marketing firm with 25 devices spread across three locations.

Morning: Toner Without the Panic

At 9 a.m., an alert pops up in the fleet management dashboard—two printers in the downtown office are low on toner. The system has already placed an order with the supplier, ensuring new cartridges arrive before anyone runs out. No last-minute store runs, no downtime.

Midday: Service Before the Breakdown

Around lunchtime, the platform flags an error pattern on a high-traffic multifunction printer in the creative department. Based on service history, it predicts the fuser will need replacing soon. A technician is scheduled before the part fails, preventing a costly interruption.

Afternoon: Keeping Documents Secure

Throughout the day, employees print client proposals and internal reports. Each job requires a quick badge swipe at the device before printing, so nothing sensitive sits unattended in the tray. The system logs every print, copy, and scan for security reviews and compliance reporting.

End of Day: Insight at a Glance

Before heading home, the operations manager checks the weekly usage report. One department’s printing volume is unusually high, prompting a conversation about moving to digital workflows. The data also confirms that newer devices are operating more efficiently than the older models, guiding next year’s upgrade budget.

Printer fleet management ties all of this together—supplies, service, security, and reporting—so IT teams and managers can focus on bigger priorities while devices run smoothly.

Contact us to see how printer fleet management can simplify your operations and cut hidden costs.

Why EBP?

At EBP, it’s our mission to help you print outside the box. Beyond copiers and printers, we provide the customized solutions, services, software and workflow that streamline your company’s processes to help you work smarter, not harder.

As your dedicated, full-service partner, our entire team is committed to exceeding your expectations on every level. We are family-owned, driven by family values and proud to be part of the Ricoh USA family group, recognized industry-wide for our organization's excellence in service year after year. Simply put, we’re here to help - every day and in any way that we can. 

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