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A document management system (DMS) does more than just store files—it creates order, accessibility, and accountability for the information your business relies on. Understanding its three core functions helps clarify why it’s such a valuable tool for improving efficiency and meeting compliance requirements.

1. Capture

The first step is getting your documents into the system. A good DMS makes this process flexible and simple by accepting documents from multiple sources: scanned paper files, emailed attachments, mobile device uploads, and integrations with other business software. By capturing documents digitally at the point of origin, you reduce the risk of lost paperwork and make them available to the right people sooner.

2. Store

Once captured, documents are stored in a secure, searchable repository. Access controls ensure that only authorized users can view or edit sensitive files. Indexing and metadata make it easy to locate exactly what you need without digging through folders. The result is less paper clutter, less time spent searching, and a central location where your team knows to look.

3. Manage

The management function is where a DMS moves beyond simple storage. Automated workflows route documents for review or approval, version control prevents confusion over the latest draft, and audit trails record who accessed what and when. These tools not only keep operations moving but also support compliance with industry regulations and internal policies.

Why It Matters

When capture, store, and manage work together, businesses see measurable gains: faster document retrieval, smoother collaboration, and greater peace of mind knowing critical files are protected and traceable. It’s a shift from reactive information handling to a proactive, organized system that grows with your needs.

Contact us to learn how a document management solution can streamline your workflows and safeguard your information.

Why EBP?

At EBP, it’s our mission to help you print outside the box. Beyond copiers and printers, we provide the customized solutions, services, software and workflow that streamline your company’s processes to help you work smarter, not harder.

As your dedicated, full-service partner, our entire team is committed to exceeding your expectations on every level. We are family-owned, driven by family values and proud to be part of the Ricoh USA family group, recognized industry-wide for our organization's excellence in service year after year. Simply put, we’re here to help - every day and in any way that we can. 

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Latham (Albany, NY)
518.783.0737
4 Airport Park Blvd. P.O. Box 926
Latham, NY 12110
Liverpool (Syracuse, NY)
315.451.0391
4713 Crossroads Park Drive Suite 101
Liverpool, NY 13088
Rochester, NY
585.351.2275
302 N. Goodman Street Suite E201
Rochester, NY 14607
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607.786.6277
1901 Vestal Parkway Unit 1 South West
Vestal, NY 13850
800.333.0737