There are a lot of ways to approach digital transformation, but one of the most effective is to put customers first. DocuWare can make it happen--and here's how.

Digital Transformation With DocuWare

If you're not already working on a digital transformation project, you've probably thought about starting one. That's how prevalent the concept of "digital transformation" is in today's business world. But with so many different ways to approach this evolution, how do you know what will work best for your business?

Simple: You go with what makes sense--and that's where DocuWare comes in.

DocuWare helps you start your digital transformation project with your documents. After all, you use your documents for just about everything--note-taking, internal communication, record-keeping, marketing--so it makes sense to digitize them first. Of course, DocuWare isn't just about scanning your documents into a digital system; it's also about making that information easy to search, share, and update anywhere and anytime.

That's what digital transformation is all about: using modern tools to get even more out of the things you do every day--like creating or working on documents.

How DocuWare Benefits Customers

Now that you know why DocuWare digital transformation makes so much sense let's see how it helps you put customers first during this evolution.

#1: DocuWare helps you get organized.

You can't provide top-notch customer service if your documents are all over the place. Luckily, DocuWare makes it easy to organize files in ways that support your workflows, providing the visibility and control you need to work more effectively on key tasks.

#2: DocuWare allows you to respond more quickly.

Quick--a customer needs a copy of a certain document, and there's no time to waste! With DocuWare, you can find the right document in seconds and send it digitally--while with paper files, you'd have to search through a file cabinet, scan the file, attach it to an email, and then send it.

#3: DocuWare improves your data security.

Customers trust you with a lot of sensitive information. DocuWare gives you the tools you need to make sure you're always worthy of that trust. By protecting files, controlling data access, and making it easier to identify vulnerabilities and bad habits in your document environment, DocuWare acts as the framework for a more secure environment.

In conclusion, digital transformation with DocuWare puts customers first--but it benefits your company in plenty of big ways, too.

Ready to see what DocuWare can do for you? Contact us today to find out!

Why EBP?

At EBP, it’s our mission to help you print outside the box. Beyond copiers and printers, we provide the customized solutions, services, software and workflow that streamline your company’s processes to help you work smarter, not harder.

As your dedicated, full-service partner, our entire team is committed to exceeding your expectations on every level. We are family-owned, driven by family values and proud to be part of the Ricoh USA family group, recognized industry-wide for our organization's excellence in service year after year. Simply put, we’re here to help - every day and in any way that we can. 

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