Ever wondered what DocuWare is capable of? Wonder no more--today we're taking a look at four of the most impressive things you can accomplish with this document management and efficiency software. Let's get started!

Doing More With DocuWare

Although document management is generally an effective, promising solution no matter how you choose to implement it, DocuWare is different. Why? Well, this software isn't just about documents; it's also about workflows, communication, and efficiency.

Here are four things DocuWare can help you do better than ever:

#1: Onboarding

Whether you're onboarding a new employee or welcoming a customer to a long-term business relationship, onboarding is a big deal. DocuWare makes the experience fast, easy, and intuitive by digitizing all necessary paperwork and processes. Plus, relevant teams are notified when each step is completed--that way, help is never more than a click away.

#2: Billing

Billing involves a lot of information, most of it sensitive. To handle the billing process quickly and efficiently, DocuWare allows you to capture information from a variety of sources, automatically fill out forms and invoices, and communicate with stakeholders in real time.

#3: Record-Keeping

Record-keeping is important in the business world, but it's absolutely critical in certain industries. Luckily, DocuWare simplified record-keeping from beginning to end, giving you the tools you need to digitize and securely store documents, then organize them based on how often they'll need to be accessed.

#4: Communicating With Customers

Customer communication is changing, which means your business needs to keep up. DocuWare makes that possible. By helping create a shared digital portal for all kinds of communication, DocuWare modernizes your customer service, outreach, upselling and cross-selling, and more.


You might be doing these things already, or you might be wondering how to get started. Either way, DocuWare is a great way to improve your company's processes on multiple fronts--which means it's more than just document management. It's efficiency, workflow improvement, and more--all rolled into one.

Ready to see what DocuWare can do for you? Contact us today!

Why EBP?

At EBP, it’s our mission to help you print outside the box. Beyond copiers and printers, we provide the customized solutions, services, software and workflow that streamline your company’s processes to help you work smarter, not harder.

As your dedicated, full-service partner, our entire team is committed to exceeding your expectations on every level. We are family-owned, driven by family values and proud to be part of the Ricoh USA family group, recognized industry-wide for our organization's excellence in service year after year. Simply put, we’re here to help - every day and in any way that we can. 

Learn more about our NPS score


Top 10
World Class 2019
World Class 2020

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Latham (Albany, NY)
4 Airport Park Blvd. P.O. Box 926
Latham, NY 12110
Liverpool (Syracuse, NY)
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Liverpool, NY 13088
Rochester, NY
302 N. Goodman Street Suite E201
Rochester, NY 14607
Vestal (Binghamton, NY)
1901 Vestal Parkway Unit 1 South West
Vestal, NY 13850