Excellent Opportunity for the Right Person!

Electronic Business Products has been a strong locally owned authorized Lanier(Ricoh) dealer for more than 30 years. We are offering an excellent opportunity for the right person to help service our customers in the field of digital networked office
document solutions.


  • Receive & coordinate customer service calls for technicians.
  • Schedule return trips to customers when parts are available.
  • Clear & concise communications with customers & fellow employees.
  • Maintain customer database with current information.
  • Prepare service invoices for billable calls & contracts.
  • Assist with parts & warehouse logistics.

Full-time position with competitive salary and excellent benefit package including
Health, Dental & 401(k) available.

Equal Opportunity Employer - M/F.

Apply Now!

Job Type: Full-time

Why EBP?

At EBP, it’s our mission to help you print outside the box. Beyond copiers and printers, we provide the customized solutions, services, software and workflow that streamline your company’s processes to help you work smarter, not harder.

As your dedicated, full-service partner, our entire team is committed to exceeding your expectations on every level. We are family-owned, driven by family values and proud to be part of the Ricoh USA family group, recognized industry-wide for our organization's excellence in service year after year. Simply put, we’re here to help - every day and in any way that we can. 

Learn more about our NPS score


Top 10
World Class 2019
World Class 2020

Contact Us

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Four Locations To Serve You

Latham (Albany, NY)
4 Airport Park Blvd. P.O. Box 926
Latham, NY 12110
Liverpool (Syracuse, NY)
4709 Crossroads Park Drive Suite 108
Liverpool, NY 13088
Rochester, NY
302 N. Goodman Street Suite E201
Rochester, NY 14607
Vestal (Binghamton, NY)
1901 Vestal Parkway Unit 1 South West
Vestal, NY 13850