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Need immediate help? Log into our FastSupport portal with your name and the Support Key provided by your technician.

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Place a Supply Order

Need to order supplies? Have your machine model number and serial number handy.

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Why EBP?

At EBP, it’s our mission to help you print outside the box. Beyond copiers and printers, we provide the customized solutions, services, software and workflow that streamline your company’s processes to help you work smarter, not harder.

As your dedicated, full-service partner, our entire team is committed to exceeding your expectations on every level. We are family-owned, driven by family values and proud to be part of the Ricoh USA family group, recognized industry-wide for our organization's excellence in service year after year. Simply put, we’re here to help - every day and in any way that we can. 

Learn more about our NPS score

 

Top 10
World Class 2019
World Class 2020

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Four Locations To Serve You

Latham (Albany, NY)
518.783.0737
4 Airport Park Blvd. P.O. Box 926
Latham, NY 12110
Liverpool (Syracuse, NY)
315.451.0391
4713 Crossroads Park Drive Suite 101
Liverpool, NY 13088
Rochester, NY
585.351.2275
302 N. Goodman Street Suite E201
Rochester, NY 14607
Vestal (Binghamton, NY)
607.786.6277
1901 Vestal Parkway Unit 1 South West
Vestal, NY 13850
800.333.0737