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Web SmartDeviceMonitor II (Lanier)

Web SmartDeviceMonitor software gives IT Managers and Helpdesk personnel a central monitoring and control point for networked Multifunctional products, printers, scanners and other devices. Now with a completely redesigned user-friendly interface, it's even easier to configure, organize, diagnose and update network peripherals via a standard web browser.

Overview

ABOUT WEB SMARTDEVICEMONITOR

  • Web SmartDeviceMonitor installs on a server and allows support personnel to remotely monitor, configure and centrally manage network printing devices
  • Included Device Management (DM) module automates administrative tasks, including: device discovery, group management, remote firmware updating, and batch configuration

MAJOR APPLICATIONS

  • Assist IT Managers, Helpdesk and Printer Support personnel to provide proactive management of network printing workflow

BENEFITS

  • See all "devices in error" with one click!
  • Reduce printer related support calls and improve response time
  • Streamline the support of printing at your company and lower device administration burdens
  • Increase peripheral reliability and performance

USING WEB SMARTDEVICEMONITOR

  • No special client software needed - remote administration and configuration of devices can be done from anywhere using a web browser
  • Clicking on a listed device reveals current conditions including paper, toner, memory levels, counter and configuration information
  • Displays early warnings such as "Low Toner", or "Almost out of Paper" as well conditions that indicate a halted device including "Paper Jams", "No Toner", "Cover Open", etc.
  • Alerts can be automatically emailed or sent by text message to support personnel

IMPLEMENTING THIS SOLUTION

  • Installs on a Windows server (supports IIS and Apache)
  • Network printers are automatically discovered by the software and a MySQL device database is built
  • After discovery, devices can be grouped for easier administration (up to 1,000 devices per group)
  • Can operate across multiple IP segments or subnetsso devices can be centrally supported regardless of location
  • Scalable enterprise-capable solution allows for support of devices located on multiple floors, between buildings, or between cities across the company WAN

INCLUDED SOFTWARE MODULE - DEVICE MANAGEMENT (DM)

  • Automates administrative tasks
  • Device discovery
  • Group management
  • Remote firmware updating
  • Batch configuration

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