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  Product Catalog: Lanier: Previous Model Archive: Document Solutions & Services: Output & Security: Device Management  
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@Remote (Lanier)

@Remote is a new kind of service solution that utilizes a single connected hardware appliance to collect device data, receive and report service and toner alerts, and enable remote firmware upgrades. A secure web portal is provided as the access point for device reporting. With @Remote, you can remotely manage devices, optimize device usage and reduce your TCO.

  ABOUT @REMOTE  
  ·  The @Remote management system facilitates remote device management for your networked fleet of Multifunctional products and printers  
  ·  Intelligent alerts automatically notify service providers of devices needing service and toner  
  ·  Enables remote firmware upgrading and device adjustment  
  ·  Provides remote access to device utilization reporting  
 
  MAJOR APPLICATIONS  
  ·  Anyone looking to eliminate manual meter reads  
  ·  IT Managers seeking to understand what ouput devices are on the network, optimize these assets and control where and how printer supplies are being consumed.  
  ·  Anyone wanting to simplify management of a printing fleet  
 
  BENEFITS  
  ·  Increased up-time and the ability to match device location to work load  
  ·  Automatic, accurate, timely meter reads and billing  
  ·  Eliminates need for manual meter collection saving hours of labor  
  ·  Usage reporting for the device fleet is accessible remotely from a secure (HTTPS) website using a web browser  
  ·  Ability to optimize for efficiency and cost reduction  
 
  USING @REMOTE  
  ·  A hardware appliance automatically transmits encrypted device usage data (including meter data) to the secure @Remote service  
  ·  Usage data for the fleet is automatically aggregated by the @Remote service and made available, through a secure web portal, as Fleet Utilization reporting  
  ·  Reporting includes: Fleet Population, Utilization, Trending, and other data and device drill downs (See Sample reports/screen shots)  
  ·  @Remote collects Print, Copy, and Fax output usage data for Savin devices, and collects total print meter for legacy and third-party devices  
  ·  Toner alerts and service alerts are sent in real time  
  ·  Device firemware may be upgraded on a scheduled basis  
 
  IMPLEMENTING THIS SOLUTION  
  ·  @Remote is a monthly service  
  ·  Setup and installation requires no IT personnel resources  
  ·  Auto-discovery of network devices  
  ·  A Remote Communication Gate is connected to network  
  ·  Linux-based appliance (1.5 lbs. or less)  
  ·  Protocols: TCP/IP, SNMP, HTTPS, SOAP, SMTP, DHCP  
  ·  Each RC Gate supports up to 500 network devices and manages 100 Savin devices  
  ·  Transmit data to @Remote service via HTTPS secure communication or E-mail  
  ·  ISO 15408/Common Criteria Information Technology Security Certification recognized by NIAP

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